Refund/Replacement Policy

 

For replacement, the customer needs to ship the product back to the office in original packing upon our team confirmation on mail. Replacement shipping costs are not refundable.

In cases where a customer (same email id/same GST number/same contact number) places multiple orders for a product with quantity limits, all extra units will be automatically cancelled. The refund will be issued after a 2% deduction as payment gateway fees. Alternatively, customer can choose to keep the balance as  Credits or buy other products from our store, in which case the 2% deduction will not be done.

Once your return is received and inspected, we shall process the refund/notify you of the rejection of your refund. In case of a refund, a credit will automatically be made to the original payment method, within 3-4 working days of approval.

If you haven’t received a refund within 3-4 working days, please check with your Credit/Debit Card Company or your Bank. There is often a processing time before a refund is made. In case you still are unsure about your refund, contact us at contact@mobiiot.in

Replacement/Return requests will not be entertained for products that are marked as non-returnable on the product page. 


Late or missing refund


If you haven’t received a refund within 10 days, please check with your Credit/Debit Card Company or your Bank. There is often a processing time before a refund is made. In case you still are unsure about your refund, contact us at email id


Return Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To return your product, you should mail your product to the office address mentioned on the website which is 

MobiCore Infotech Software and Energy Pvt Ltd
52, Shri Mahalaxmi Nagar, 
Process Colony,
New Narsala Road
Nagpur-440034 Maharashtra


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